Overview

Here you can view all currently known issues and possible solutions

The sophistication and advancement of artificial intelligence technology is breathtaking, but its operation often carries an elusive mystique. This is because its results often stem from input data and are influenced by the interpretation of model algorithms. To reduce this uncertainty, our team is committed to adding new features and continuously optimizing to make artificial intelligence behavior more predictable and controllable. Nevertheless, when using generative artificial intelligence, attention still needs to be paid to some situations that may arise.

In this section, we will explore the challenges we have encountered in practice and issues reported by users. It is important to understand that although potential problems are listed here, this does not mean that every user will encounter these troubles. In fact, in many cases, users can avoid these problems by taking appropriate preventive measures.

Poor Speech Generation Quality/Sudden Voice Changes/Generating Meaningless Content

There may be multiple reasons for poor speech generation quality. Please refer to the possibilities in the following list:

• Character audio samples have quality issues, or the AI model has insufficient learning of similar samples

• Generation parameter configuration issues, or can be further improved

• Single sentence text is too long, or sentence breaks are too frequent

• Issues caused by current version model defects or limitations

Character Creation Failed

Currently, we only support Chinese and English sample audio. Please ensure that the sample audio you provide is longer than 2 seconds and contains correctly recognizable Chinese or English content, and does not contain content in other languages, otherwise it will cause character creation to fail or lead to other various problems.

If you confirm that there are no problems with the audio itself, please try refreshing the page or try again later.

Voice Generation Failed

The current version of the model (V2.5) currently only supports Chinese and English. Please ensure that the input text does not contain any other foreign language characters, such as Japanese, Korean, etc., otherwise it may cause generation failure and other problems.

If you confirm that there are no problems with the text itself, please try refreshing the page and try again later.